Privacy Policy

Information We Collect

We collect several types of information to provide and improve our services to you:

Personal Information

When you register for an account or use our services, we may collect personally identifiable information including but not limited to:

• Name and contact information (email address, phone number)
• Demographic information (age, gender, location)
• Religious preferences and affiliations
• Payment information for offerings and donations
• Profile information you choose to provide

Usage Data

We automatically collect information about how you interact with our app:

• Device information (model, operating system, unique device identifiers)
• IP address and browser type
• App usage statistics and feature interactions
• Crash reports and performance data

Spiritual Data

Given the nature of our services, we may collect information related to your spiritual practices:

• Religious institutions you follow or support
• Offerings, donations, and contributions made through the app
• Prayer requests, blessings received, and spiritual preferences
• Religious events and ceremonies you participate in

How We Use Your Information

We use the information we collect for various purposes:

We do not sell your personal information to third parties. Your spiritual data is never shared for commercial marketing purposes.

Data Sharing and Disclosure

We may share your information in the following circumstances:

With Religious Institutions

When you make offerings or donations to specific temples, churches, mosques, or other religious institutions through our platform, we share necessary information with them to process and acknowledge your contribution.

Service Providers

We engage trusted third-party companies to perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services. These providers have access to your information only to perform these tasks and are obligated not to disclose or use it for other purposes.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our app of any change in ownership or uses of your information.

Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Secure payment processing through PCI-DSS compliant providers
• Regular employee training on data protection

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but promise to notify you of any data breaches as required by applicable laws.

Your Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately if you suspect any unauthorized access to your account.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request copies of your personal information.
• Correction: You can request that we correct any information you believe is inaccurate.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Restriction: You can request that we restrict the processing of your information.
• Data Portability: You can request that we transfer your data to another organization.
• Objection: You can object to our processing of your information.

To exercise these rights, please contact us at privacy@nercha.com. We may need to verify your identity before processing your request.

Opt-Out Options

You can opt out of:

• Marketing communications by following unsubscribe instructions in our emails
• Push notifications through your device settings
• Location tracking through your device or app permissions
• Certain data collection through your device privacy settings

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information without parental consent, please contact us. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we take steps to remove that information.

For users between 13-18 years old, we recommend that parents or guardians review this Privacy Policy and supervise their children's use of our services.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by relevant authorities.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We may also provide additional notification through email or in-app notifications for significant changes.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

We typically respond to privacy-related inquiries within 7-10 business days.